CBIZ's Comprehensive Employee Experience Guide Aims to Boost Retention and Productivity Across Generations

CBIZ, a financial services company, has launched an Employee Experience Guide to help businesses attract, retain, and engage a diverse workforce. The guide emphasizes the importance of a strong employee experience for improved retention rates, productivity, and profitability. It provides strategies for total rewards packages, recruitment technology, and positive work environments to optimize the employee journey. CBIZ has demonstrated robust revenue growth, but there are concerns regarding profitability and margins, and the company's financial strength is mixed.

Title: CBIZ Launches Comprehensive Employee Experience Guide to Enhance Workforce Management

CBIZ, Inc. (NYSE: CBZ), a leading professional services advisor, has released its Employee Experience Guide, a resource designed to assist businesses in attracting, retaining, and engaging a diverse workforce. The guide emphasizes the importance of a strong employee experience for improved retention rates, productivity, and profitability. It provides strategies for optimizing total rewards packages, leveraging recruitment technology, and creating positive work environments to enhance the employee journey.

The guide, which goes beyond traditional compensation, offers insights into how companies can invest in their people from day one through retirement. It highlights the need for an integrated approach to benefits, insurance, workforce development, and risk management, reflecting CBIZ’s comprehensive service model. The guide also emphasizes the role of technology in simplifying payroll, onboarding, and compliance processes, while improving communication.

Polly Thomas, Chief Operating Officer of CBIZ Benefits and Insurance Services, Inc., stated, “Employees are an organization’s most important asset and competitive differentiator. This guide will assist businesses in creating a bespoke experience for their people, leading to optimal team performance and results.”

CBIZ’s latest financial results underscore the company’s growth trajectory. For the second quarter of 2025, CBIZ reported total revenue of $683.5 million, a 62.7% increase over the same period in 2024. Net income was $41.9 million, and adjusted EBITDA reached $117.2 million, reflecting strong performance in the face of challenging market conditions [3].

However, the company’s financial strength is mixed. While revenue growth is robust, profitability and margins remain a concern. Medifast, a competitor in the health and wellness sector, also reported mixed results in its Q2 2025 earnings call. Medifast experienced a 37.4% decline in revenue due to a decrease in active OPTAVIA coaches, but operational losses narrowed significantly [2].

CBIZ’s Employee Experience Guide aims to address these challenges by providing businesses with actionable insights to build a stronger and more connected workforce. By focusing on what employees value most, companies can stay competitive in today’s dynamic market.

References:
[1] https://www.cbiz.com/insights/press-release/cbiz-launches-comprehensive-employee-experience-guide-to-help-businesses-unlock-the-full-potential-of-their-people
[2] https://www.ainvest.com/news/medifast-q2-2025-navigating-contradictions-coach-productivity-marketing-strategy-glp-1-integration-2508/
[3] https://ir.cbiz.com/news-releases/news-release-details/cbiz-reports-second-quarter-2025-results