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Bybit, a leading cryptocurrency exchange, has announced a compensation plan for users impacted by the oversubscription of the PUMP token sale, which took place on July 12, 2025. The exchange has issued a 20 USDT spot trading fee discount voucher to all affected users, claimable in the "Welfare Center" of their accounts. This move comes as a response to the high demand for the PUMP token, which led to an oversubscription during its public sale.
The compensation initiative is part of Bybit's effort to ensure fairness and transparency in the token sale process. The exchange conducted a thorough review of order statuses and refunded all unallocated funds within 10 minutes. Bybit's CEO, Ben Zhou, emphasized the exchange's commitment to user satisfaction and trust, stating that the vouchers can be used immediately for spot trading fee deductions.
The PUMP token sale highlights the intense competition and interest in the cryptocurrency market. The oversubscription of tokens within seconds indicates the high demand for new token offerings and the need for exchanges to manage such events efficiently. Bybit's response to the situation showcases its ability to handle high-demand scenarios and its dedication to ensuring a fair and transparent process for all users.
Bybit's compensation measure is not an isolated incident. The history of crypto exchanges offering vouchers post-token sales shows a pattern of addressing user dissatisfaction. Bybit's approach mirrors industry practices, likely enhancing their reputation and ensuring continued investor interest in future launches. The use of USDT as the median currency for vouchers and refunds emphasized its reliability in transactional activities.
In summary, Bybit's decision to compensate affected users with 20 USDT spot trading fee discount vouchers is a proactive measure to address the disruption caused by the PUMP token sale. This action not only reflects the exchange's commitment to user satisfaction but also underscores the importance of efficient management in high-demand cryptocurrency events. Bybit's prompt action in refunding oversubscribed funds and providing compensation demonstrates its commitment to maintaining user trust and satisfaction.

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