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Date of Call: September 30, 2025
revenue of $21.5 million for Q3 2025, reflecting a 5% year-on-year growth, driven by higher average selling prices and increased volume. - The product revenue reached $14.6 million, an increase of 8% versus Q3 2024, primarily due to higher average selling prices internationally and increased volume in the U.S.However, opportunities in the enterprise pipeline have increased, and there is an expectation of return to momentum in 2026.
AI and Product Innovation:
The development of the next-gen enterprise software, Compass AI, is on track to launch before year-end, aiming to enhance large-scale hospital use.
Financial Performance and Cash Management:
negative 17.5% gross margin due to a non-cash inventory write-off, the adjusted gross margin increased to 63.9%.$3.9 million, with cash and cash equivalents at the end of Q3 being $148 million.Overall Tone: Positive
Contradiction Point 1
Software Subscription Renewal Rates and Churn
It involves differing perspectives on the state of software subscription renewals and churn rates, which directly impact revenue projections and investor expectations.
Can you discuss the lower renewal rates in the software and subscription business and potential improvements? - Chase Richard Knickerbocker(Craig-Hallum Capital Group)
2025Q3: We are experiencing churn in individual subscriptions and an uptick in enterprise subscription churn. This timing is due to different revenue patterns for software and hardware. - Megan Carlson(CFO)
Could you break down the enterprise software and individual subscription revenues? - Chase Richard Knickerbocker(Craig-Hallum)
2025Q2: Individual subscription renewals have a churn issue, but enterprise software is growing. - Joseph M. DeVivo(CEO)
Contradiction Point 2
Enterprise Sales and Software Strategy
It reflects differing views on the strategic focus and expected outcomes for enterprise sales and software integration, which could impact market penetration and revenue growth.
Can you quantify the size of deals delayed by macro factors and confirm confidence in Q4 guidance? - Chase Richard Knickerbocker(Craig-Hallum Capital Group)
2025Q3: We're confident in our pipeline because we're not losing deals; they're simply extending in timing...We expect to close some deals soon, which could drive further growth. - Joseph M. DeVivo(CEO)
Can you break down subscription revenues by enterprise and individual segments? - Chase Richard Knickerbocker(Craig-Hallum)
2025Q2: The enterprise strategy involves making software easy to use and integrate into existing workflows, with automation reducing documentation steps. - Joseph M. DeVivo(CEO)
Contradiction Point 3
Subscription and Renewal Rates
It highlights a discrepancy in the company's narrative regarding subscription and renewal rates, which are crucial for revenue forecasting and investor expectations.
Can you discuss lower renewal rates and potential improvements on the software and subscription side? - Chase Richard Knickerbocker (Craig-Hallum Capital Group)
2025Q3: We are experiencing churn in individual subscriptions and an uptick in enterprise subscription churn. - Megan Carlson(CFO)
Can you clarify the mix between iQ3 and iQ+ and the strategy for offering both platforms? - Josh Jennings (TD Cowen)
2025Q1: Software revenue increased by 17% year-over-year, driven primarily by individual and enterprise probe subscribers. - Heather Getz(CFO)
Contradiction Point 4
Sales Cycle and Pipeline Outlook
It involves differing perspectives on the sales cycle and pipeline outlook, which impact the company's growth trajectory and market positioning.
Can you outline the 2026 sales cycle and pipeline outlook and the impact of Rutgers' recent study on your sales strategy? - Joshua Thomas Jennings (TD Cowen)
2025Q3: Our sales cycle is extended, but we have a higher number of aged deals, indicating a strong pipeline. - Joseph DeVivo(CEO)
What impact have the clinical and economic benefits publications had on the hospital channel, and can you provide insights into the pipeline and conversion rates? - Josh Jennings (TD Cowen)
2025Q1: Our sales cycle has been about 6 months, of which the last 3 months have been largely on the enterprise side. - Joseph DeVivo(CEO)
Contradiction Point 5
Software and Subscription Churn
It highlights different views on the software and subscription churn, which could affect revenue growth expectations.
How are you addressing lower software/subscription renewal rates and potential improvements? - Chase Richard Knickerbocker (Craig-Hallum Capital Group)
2025Q3: We are experiencing churn in individual subscriptions and an uptick in enterprise subscription churn. This timing is due to different revenue patterns for software and hardware. - Megan Carlson(Interim CFO)
What steps will convert the HomeCare pilot into a revenue-generating franchise? - Joshua Jennings (TD Cowen)
2024Q4: From an iQ platform perspective, we're off to a very, very strong start. The iQ platform, which includes the iQ2 and iQ3, drove 45% of our total revenue in Q4. - Heather Getz(CFO & Operations Officer)
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