I-Bhd commits RM10mil to roll out AI and robotics infrastructure across its income-generating portfolio in i-City. The rollout, expected to be completed in 2028, will begin with AI-Driven Enhancement at Mercu Maybank and extend to other assets such as Wyndham Suites and Central-City Mall. The four-year technology roadmap aims to embed automation into internal operations and customer-facing experiences, including predictive maintenance and robotics-assisted service delivery.
Shah Alam, Malaysia — I-Bhd, the master developer of I-City, has announced a significant investment of RM10 million to roll out artificial intelligence (AI) and robotics infrastructure across its income-generating portfolio. The rollout, slated to be completed by 2028, will commence with an AI-Driven Enhancement at Mercu Maybank, a 33-storey corporate tower that serves as Maybank's alternate head office in i-City [1].
The implementation will extend to various assets within the i-City ecosystem, including Wyndham Suites I-City, Wyndham Suites KLCC, Wyndham Garden, DoubleTree by Hilton i-City, Central-City Mall, the i-City theme park, car parks, a data centre, and residential developments. This four-year technology roadmap aims to embed automation into both internal operations and customer-facing experiences, with a focus on predictive maintenance, visitor flow management, and robotics-assisted service delivery across commercial, retail, and hospitality spaces [1].
The company's i-City SuperApp will serve as the central platform for integrating Robotics-as-a-Service (RaaS) capabilities across its asset ecosystem, with future plans for tenants to tap into shared infrastructure to optimize their operations. I-Bhd is currently in discussion with leading robotics and AI partners, including Unitree, DeepSeek, and Baidu, to position i-City as a scalable, AI-powered development [1].
Chairman Tan Sri Lim Kim Hong stated, "The group is not only addressing current demand but also future-proofing its assets by developing an intelligent urban ecosystem where performance, user experience, and data integration are aligned to generate long-term value for stakeholders." He added that the group has demonstrated its ability to generate recurring income and is now strengthening that foundation with intelligent systems designed to improve efficiency, adaptability, and long-term resilience across its assets [1].
The announcement follows a broader strategy introduced in 2024, aiming to unlock long-term value from I-Bhd's RM10 billion gross development value (GDV) in i-City. Over 50% of the completed GDV is made up of income-yielding properties, making this a pivotal moment for the company to shift its focus towards performance optimization and operational scalability [1].
This investment aligns with the global trend of integrating AI and robotics into urban infrastructure, as seen in other major developments around the world. The move is also indicative of the growing demand for intelligent systems in urban environments, which can enhance operational efficiency and user experience.
References:
[1] https://www.thestar.com.my/business/business-news/2025/06/04/i-bhd-commits-rm10mil-to-ai-robotics-rollout-across-income-generating-portfolio
[2] https://www.marketscreener.com/quote/stock/MICRON-TECHNOLOGY-INC-13639/news/Micron-Technology-Inc-Ships-1-1-Gamma-Based-Lpddr5x-Enabling-Rich-Mobile-Ai-Experiences-50143325/
[3] https://finance.yahoo.com/news/servicenow-vs-pegasystems-workflow-automation-161200655.html
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