BetMGM Streamlines Rewards: A Single Wallet for All
Monday, Nov 25, 2024 1:53 pm ET
In a strategic move to enhance user experience and boost customer loyalty, BetMGM, a leading iGaming and sports betting operator, has announced a major enhancement to its customer experience. The company has consolidated BetMGM Reward Points (BRPs) into a single account, enabling users to access their rewards points across different jurisdictions with ease.
This move is the next phase of BetMGM's single digital wallet initiative, which offers users a unified set of login credentials and account settings, along with a single cash balance accessible in all states where BetMGM is available. By streamlining BRPs into a single account, BetMGM aims to create a seamless cross-jurisdictional experience for its users.
BetMGM's single digital wallet was first introduced in August, making it the first sports betting app to offer Nevada bettors seamless, nationwide connectivity. Through its partnership with MGM Resorts, BetMGM is now the only legalized sports betting app that allows Nevada residents and visitors to wager in the state and carry their funds to BetMGM mobile markets across the United States.
"We are committed to streamlining the loyalty experience for our players so they can enjoy the rewards they earn wherever they are in the U.S.," said Adam Greenblatt, BetMGM CEO. "The BetMGM Rewards Program showcases our key differentiators -- omnichannel play, the iconic hospitality and MGM Resorts International's entertainment, and partnerships including our alliance with Marriott Bonvoy. With every bet at the sportsbook and spin of the slot, you are earning rewards that can be used online or in-person."
With this consolidation, BetMGM Rewards Points now travel with users in all single account markets, excluding Puerto Rico and Ontario. When a player creates an account in a new location, their BRP balance consolidates into one balance. Users can earn BRPs and Tier Credits by playing at BetMGM Sportsbook, Casino, and Poker. These points can be redeemed for odds boosts, Gametime credits, or exchanged for Marriott Bonvoy Points at MGM Resorts International destinations.
BetMGM currently operates in 29 markets across North America, including Arizona, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Mississippi, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Dakota, Tennessee, Virginia, Washington D.C., Washington, West Virginia, Wyoming, Ontario, Canada, and Puerto Rico.
As BetMGM continues to expand to new markets and introduce new features, responsible gaming education remains a key focus. The company provides resources to help customers play responsibly, including GameSense, an industry-leading program developed and licensed to MGM Resorts by the British Columbia Lottery Corporation.
The BetMGM app is available for download on both iOS and Android and is accessible via desktop at. For more information and to explore new features, follow @BetMGM on X or visit .
In conclusion, BetMGM's consolidation of rewards points into a single digital wallet is a strategic move that enhances user experience and drives customer loyalty. By offering seamless cross-jurisdictional access to rewards, BetMGM sets itself apart from competitors and creates an attractive proposition for users. As the company continues to expand and innovate, it is well-positioned to maintain its competitive edge in the dynamic online gaming and sports betting landscape.
BetMGM Rewards Digital Wallet
BetMGM Market Presence Across North America
This move is the next phase of BetMGM's single digital wallet initiative, which offers users a unified set of login credentials and account settings, along with a single cash balance accessible in all states where BetMGM is available. By streamlining BRPs into a single account, BetMGM aims to create a seamless cross-jurisdictional experience for its users.
BetMGM's single digital wallet was first introduced in August, making it the first sports betting app to offer Nevada bettors seamless, nationwide connectivity. Through its partnership with MGM Resorts, BetMGM is now the only legalized sports betting app that allows Nevada residents and visitors to wager in the state and carry their funds to BetMGM mobile markets across the United States.
"We are committed to streamlining the loyalty experience for our players so they can enjoy the rewards they earn wherever they are in the U.S.," said Adam Greenblatt, BetMGM CEO. "The BetMGM Rewards Program showcases our key differentiators -- omnichannel play, the iconic hospitality and MGM Resorts International's entertainment, and partnerships including our alliance with Marriott Bonvoy. With every bet at the sportsbook and spin of the slot, you are earning rewards that can be used online or in-person."
With this consolidation, BetMGM Rewards Points now travel with users in all single account markets, excluding Puerto Rico and Ontario. When a player creates an account in a new location, their BRP balance consolidates into one balance. Users can earn BRPs and Tier Credits by playing at BetMGM Sportsbook, Casino, and Poker. These points can be redeemed for odds boosts, Gametime credits, or exchanged for Marriott Bonvoy Points at MGM Resorts International destinations.
BetMGM currently operates in 29 markets across North America, including Arizona, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Mississippi, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Dakota, Tennessee, Virginia, Washington D.C., Washington, West Virginia, Wyoming, Ontario, Canada, and Puerto Rico.
As BetMGM continues to expand to new markets and introduce new features, responsible gaming education remains a key focus. The company provides resources to help customers play responsibly, including GameSense, an industry-leading program developed and licensed to MGM Resorts by the British Columbia Lottery Corporation.
The BetMGM app is available for download on both iOS and Android and is accessible via desktop at
In conclusion, BetMGM's consolidation of rewards points into a single digital wallet is a strategic move that enhances user experience and drives customer loyalty. By offering seamless cross-jurisdictional access to rewards, BetMGM sets itself apart from competitors and creates an attractive proposition for users. As the company continues to expand and innovate, it is well-positioned to maintain its competitive edge in the dynamic online gaming and sports betting landscape.