Bank of America Stock Drops as Data Breach Exposes Customer Information
1min read Bank of America has issued a warning to a select group of customers regarding a potential data breach that could have exposed sensitive and confidential information. The incident occurred on December 30th when a third-party document destruction service provider mishandled confidential documents belonging to customers. The bank has not disclosed the total number of affected accounts nationwide, but it is known that at least two customers in the state of Massachusetts were impacted.
The bank's filing with the Massachusetts state government revealed that the document destruction vendor failed to secure bank-related materials properly during transport. As a result, some documents were found outside of secure containers on the exterior of a financial center. The vendor could not confirm whether specific documents were directly involved or affected, but as a precautionary measure, the bank is notifying potentially impacted customers.
The compromised information may have included first and last names, financial account details, addresses, property addresses, phone numbers, email addresses, gender, dates of birth, social security numbers, and other unique government ID data. This incident follows a separate data breach revealed in January, where another third-party breach placed the data of at least 414 customers at risk.
In response to this latest incident, bank of america is offering the potentially impacted customers complimentary membership to an identity-theft protection service for two years. The bank is taking proactive measures to support and protect its customers in the wake of this data breach.
