Anker PowerCore 10000 Recall: Fire Safety Risk Due to Lithium-Ion Battery Issue

Thursday, Jun 19, 2025 7:50 am ET1min read

Anker has recalled its PowerCore 10000 power bank due to a fire safety risk caused by a potential issue with the lithium-ion battery. The affected units were sold between June 2016 and December 2022 and can be identified by the model number A1263. Anker will replace the unit or provide a $30 Amazon voucher. Users do not need to return the unit, but must provide photos and complete a claim form to receive a replacement.

Electronics manufacturer Anker has announced a voluntary recall of its PowerCore 10000 power banks, citing potential fire safety risks. The recall affects approximately 1.1 million units sold in the U.S. between June 2016 and December 2022, identified by the model number A1263 [1].

The recall follows reports of 19 incidents involving the power banks catching fire or exploding. The Consumer Products Safety Commission (CPSC) has advised consumers to stop using the affected devices immediately. Anker has stated that it will replace the recalled units or offer a $30 Amazon voucher as compensation [1].

To receive a replacement, customers must submit a photo of the recalled device, including the model number, serial number, their name, the date of the photo, and the word "recalled" written in permanent marker on the device. A confirmation of proper disposal of the device is also required. Anker advises customers to contact local hazardous waste collection centers for disposal [1].

The recall is part of a series of issues with Anker's power banks. Other affected models include the 334 MagGo 10K battery, the 321 Power Bank (5K), and the 535 Power Bank (20K). Notably, two of CNET's top picks for portable chargers, the Anker 523 PowerCore Slim 10K PD and Anker PowerCore III 10K, are not affected [1].

Portable chargers pose a travel hazard due to their lithium-ion technology, which can overheat or ignite if damaged or degraded. Recent incidents involving lithium-ion batteries in various products have led to bans on certain items, including hoverboards, and changes in airline policies regarding lithium chargers [1].

Anker's recall underscores the importance of consumer safety and the need for manufacturers to address potential hazards promptly. The company's response to the recall, including providing compensation and disposal guidance, is a positive step in managing the situation [1].

References:
[1] https://www.cnet.com/tech/mobile/anker-recalls-powercore-10000-power-banks-for-burning-or-exploding-learn-how-to-get-a-free-replacement/

Anker PowerCore 10000 Recall: Fire Safety Risk Due to Lithium-Ion Battery Issue

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