American Express' US Consumer Services Unit Sees 11% Revenue Growth in 2025

American Express's U.S. Consumer Services segment saw an 11% YoY increase in revenues net of interest expense to $34.8 billion, contributing 48.2% of total revenues. Pretax income rose 7% to $6.8 billion, while billed business grew 8% and proprietary cards-in-force increased 4%. The segment's net write-off rate improved to 1.1%, indicating stable credit quality. Spending trends remained consistent, particularly among higher-income customers, with solid activity across travel, dining, and retail categories.