US Airlines Sued Over Misleading Window Seat Sales.
ByAinvest
Thursday, Aug 21, 2025 7:55 am ET1min read
DAL--
The lawsuits, filed in Federal Court in Brooklyn, New York, claim that passengers paid additional fees to be seated near a window on the aircraft, only to find that the seats were adjacent to a "windowless" wall. The plaintiffs argue that these seats lack windows due to the presence of air conditioning ducts or other electrical units. The airlines, however, did not flag these seats during the booking process, despite charging passengers for them [1].
The lawsuits seek millions in damages for over 1 million passengers on both airlines. Lawyers representing the passengers describe the practice as "deceptive" and "unlawful," stating that had the passengers known about the windowless seats, they would not have selected them, much less paid extra for them [1].
United Airlines has recently grounded all flights across the mainland U.S. due to technical glitches, while Delta Air Lines faces uncertainty as the Department of Justice revoked its antitrust immunity for a venture with Grupo Aeromexico [1]. The airlines are currently seeking extensions to resolve these issues.
The issue involves certain Boeing (BA) 737 and 757 jets and Airbus A321 aircraft, where some window seats lack actual windows due to the placement of internal components such as air ducts or wiring. Other carriers like Alaska Air Group Inc. (ALK) and American Airlines Group Inc. (AAL) have outlined these windowless seats during the booking process [2].
References:
[1] https://www.benzinga.com/news/legal/25/08/47229478/delta-united-airlines-face-class-action-lawsuit-over-windowless-window-seats
[2] https://finance.yahoo.com/news/delta-united-airlines-face-lawsuits-134927540.html
UAL--
Two US airlines, Delta and United, are facing lawsuits for allegedly selling "window seats" without windows. The lawsuits claim the airlines failed to disclose this during the booking process and charged higher fees. Passengers who paid extra for window seats to alleviate fear of flying or enjoy the view are seeking refunds of the extra fees. Lawyers describe the practice as "deceptive" and "unlawful."
Two major US airlines, Delta Air Lines (DAL) and United Airlines Holdings Inc. (UAL), are currently facing class-action lawsuits due to allegations that they sold "window seats" without windows. The lawsuits allege that the airlines charged passengers extra fees for these seats without adequately disclosing that they were windowless [1].The lawsuits, filed in Federal Court in Brooklyn, New York, claim that passengers paid additional fees to be seated near a window on the aircraft, only to find that the seats were adjacent to a "windowless" wall. The plaintiffs argue that these seats lack windows due to the presence of air conditioning ducts or other electrical units. The airlines, however, did not flag these seats during the booking process, despite charging passengers for them [1].
The lawsuits seek millions in damages for over 1 million passengers on both airlines. Lawyers representing the passengers describe the practice as "deceptive" and "unlawful," stating that had the passengers known about the windowless seats, they would not have selected them, much less paid extra for them [1].
United Airlines has recently grounded all flights across the mainland U.S. due to technical glitches, while Delta Air Lines faces uncertainty as the Department of Justice revoked its antitrust immunity for a venture with Grupo Aeromexico [1]. The airlines are currently seeking extensions to resolve these issues.
The issue involves certain Boeing (BA) 737 and 757 jets and Airbus A321 aircraft, where some window seats lack actual windows due to the placement of internal components such as air ducts or wiring. Other carriers like Alaska Air Group Inc. (ALK) and American Airlines Group Inc. (AAL) have outlined these windowless seats during the booking process [2].
References:
[1] https://www.benzinga.com/news/legal/25/08/47229478/delta-united-airlines-face-class-action-lawsuit-over-windowless-window-seats
[2] https://finance.yahoo.com/news/delta-united-airlines-face-lawsuits-134927540.html
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