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Airbnb CEO Brian Chesky made key decisions that led to the company's success. He chose to lead with integrity by taking responsibility for a crisis and launching a $50,000 host guarantee. Chesky also chose optimism, believing people are basically good and can trust each other. He turned every crisis into an opportunity, using each low point to clarify what mattered most. Chesky prioritized product over profits, focusing on building trust and protecting hosts. These decisions solidified Airbnb's reputation and turned the company's weaknesses into strengths.

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