AI Won't Replace Software, It Will Reshape Systems of Engagement: A Finance Expert's Perspective

AI will reshape systems of engagement, not replace them. Enterprise software companies like Salesforce, ServiceNow, Workday, and SAP are embracing agentic solutions to create value across the software stack. AI agents depend on these systems of record for enterprise assets, such as financial, people, and customer assets. These companies are leveraging agents to accelerate innovation, transform workflows, and enhance analytics, creating new systems of engagement for an AI/agentic world.