Revenue Growth and AI Integration:
-
reported
revenue of
$180 million for Q2 2025, exceeding expectations and showing
9% year-over-year growth.
- The growth was driven by continued momentum in core voice offerings and the tangible progress of the AI strategy, which is translating into customer adoption and new multiyear deals.
Strong Enterprise Voice Performance:
- Enterprise voice revenue grew by
29% year-over-year, fueled by robust demand on the core platform.
- The strong performance was due to both customers expanding usage and new customers migrating contact centers and employee communications to the cloud.
Expansion in Global Voice Plans:
- Global Voice plans revenue grew by
7% year-over-year, marking its highest growth rate since 2021.
- This growth was driven by channel partnership traction, expansion from long-term customers, and onboarding of new ones, highlighting Bandwidth's growing market presence.
AI Voice and Revenue Multiplier:
- The company sees a potential for AI-powered calls to generate
3x to 4x the revenue of a standard voice call, driven by increased usage and software-driven value-added services.
- This expansion of the economic engine is attributed to the integration of AI use cases in enterprise workflows, making Bandwidth's platform more sticky in regulated sectors.
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