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The digital transformation of Southeast Asia's small businesses is no longer a distant possibility—it is a present-day reality. Nowhere is this clearer than in Vietnam, where small businesses have leapt ahead of their regional peers in adopting artificial intelligence (AI). According to CPA Australia's 2024 survey, nearly 44% of Vietnamese SMEs identified AI as their top technology investment in 2024—a doubling from 22% in 2023—and over 47% now use AI tools for core business functions. This rapid adoption, driven by youthful entrepreneurs and government support, positions the region as a prime investment opportunity for firms building AI-enabling platforms. Yet, challenges like cybersecurity risks and fragmented data systems loom large. For investors, the path forward is clear: back scalable AI platforms that democratize access to advanced tools while addressing these barriers.

Vietnam's leadership in AI adoption is emblematic of a broader regional trend. The country's SMEs now generate over 90% of their revenue through digital channels, with 84% relying on platforms like MoMo and ZaloPay for payments. This shift has fueled profitability: 88% of Vietnamese SMEs report improved bottom lines due to tech investments, the highest rate in the Asia-Pacific. Success stories like Cỏ Mềm HomeLab, a Vietnamese home décor brand, highlight the payoff: by integrating AI-driven customer analytics and inventory management tools, the company achieved a 1.4x return on ad spend (ROAS) boost in 2024. Similarly, Cricket One, an agricultural startup, uses AI to monitor cricket farms, reducing feed waste by 15% and boosting yields. These examples underscore how AI is no longer a luxury but a necessity for SMEs competing in the digital economy.
Yet, the path to universal adoption is riddled with obstacles. The same CPA Australia survey reveals that 60% of Vietnamese SMEs suffered cyberattacks in 2024, with 68% anticipating more in 2025—the highest regional concern. Meanwhile, 97% of SMEs cite cost and fragmented data systems as barriers to AI implementation. “High monthly fees for chatbots and cloud services often exceed small businesses' budgets,” says Tran Minh Tuan, founder of SuperShip, which built SuperAI, a logistics optimization tool for SMEs. “The lack of user-friendly platforms exacerbates the skills gap.”
The solution lies in scalable AI platforms that simplify adoption while addressing security and affordability. Investors should focus on firms offering:
1. User-Friendly, Modular Tools: Platforms like Meta's Advantage+ (which streamlines social media ad targeting) and PayPal's e-commerce payment analytics show how simplicity drives SME uptake. In Southeast Asia, startups like Aifactory (which offers AI-powered chatbots at $10/month) and VinAI Research (building agriculture-focused AI) are pioneers.
2. Cybersecurity Integration: AI platforms must embed robust security features. Singapore's DarkMatter and Malaysia's CyberSecurity Malaysia are early movers, but partnerships with AI tool providers are critical.
3. Government-Backed Ecosystems: Vietnam's “AI for All” initiative, which subsidizes training and infrastructure, offers a template. Investors should seek companies collaborating with governments to scale access.
The region's competitive edge is undeniable:
- Demographics: 60% of Southeast Asia's population is under 35, driving tech adoption.
- Economic Momentum: 93% of Vietnamese SMEs expect economic growth in 2025—the highest in the region—fueled by digital exports and global supply chain integration.
- Policy Support: Countries like Indonesia and Thailand are following Vietnam's lead with AI-friendly regulations and tax incentives.
The window to capture this opportunity is narrowing. Early-stage AI platform providers in Southeast Asia are already attracting capital: Vietnam's AI startups raised $200 million in 2022, doubling from 2020. Investors should prioritize firms with:
- Scalable Business Models: Subscription-based pricing or pay-as-you-go solutions.
- Regional Partnerships: Ties to local payment gateways, logistics networks, and governments.
- Security-by-Design: Encryption and threat detection integrated into core platforms.
The true prize lies not in the AI tools themselves but in the infrastructure enabling their adoption. Cybersecurity frameworks, cloud storage solutions, and AI training programs are the unsung heroes of this revolution. For instance, NhanHoa Cloud, Vietnam's AWS competitor, offers AI-optimized storage at half the cost of global peers—a model ripe for replication across Southeast Asia.
In sum, Southeast Asia's small businesses are at the cusp of an AI-driven boom. Investors who bet on platforms that simplify, secure, and scale AI adoption will reap outsized rewards. The region's dynamism and urgency to close the digital divide make this not just an opportunity—but a necessity.
Investment Recommendation:
- Buy: Aifactory (VN) for affordable chatbot solutions; NhanHoa Cloud (VN) for cost-effective AI infrastructure.
- Watch: Meta's Advantage+ expansion into Southeast Asia; PayPal's regional payment-AI analytics partnerships.
- Avoid: Overpriced “enterprise-only” AI tools lacking SME-specific features.
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