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8x8 Named Best CPaaS Platform in CX Today Awards
ByAinvest
Saturday, Jul 19, 2025 4:14 am ET1min read
8x8, Inc. has been awarded the title of Best CPaaS Platform by CX Today Awards for its focus on security, integration, and AI technology. The company's CPaaS solutions enable businesses to engage with customers globally in real-time, facilitating seamless integration with unified communications and contact center solutions. The CPaaS market is projected to reach between $19.7 billion and $25.8 billion by 2029, positioning 8x8 favorably for growth.
8x8, Inc. (NASDAQ: EGHT) has been recognized as the Best CPaaS Platform by CX Today Awards, highlighting the company's focus on security, integration, and AI technology. The award underscores 8x8's ability to deliver secure, composable, and AI-powered communications platform as a service (CPaaS) solutions, enabling businesses to engage with customers globally in real-time [1].Judges praised 8x8's solutions for their high level of composability and practical embedded AI, facilitating seamless integration with unified communications and contact center solutions. This empowers businesses to integrate real-time communications into workflows, applications, and customer journeys easily and securely, helping to break down communication silos [2].
8x8's modular approach allows businesses to deploy messaging, voice, video, and verification services as needed. Their global and scalable cloud communications platform, backed by enterprise-grade security and reliability, supports businesses of all sizes in delivering responsive and context-aware customer experiences [1].
The CPaaS market is expected to see significant growth in the coming years, with projections reaching between $19.7 billion and $25.8 billion by 2029 [1, 2]. This positions 8x8 favorably as it continues to innovate and expand its solutions to meet market demands.
References:
[1] https://www.stocktitan.net/news/EGHT/8x8-c-paa-s-solutions-recognized-as-industry-leading-in-cx-today-b1aied4bbnil.html
[2] https://www.gurufocus.com/news/2984538/8x8-cpaas-solutions-recognized-as-industry-leading-in-cx-today-awards-eght-stock-news
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