8x8 Enhances CX Platform with AI-Powered Compliance and Orchestration

Friday, Aug 22, 2025 3:55 am ET1min read

8x8, Inc. (EGHT) has unveiled new AI-powered capabilities to boost security, compliance, and operational efficiency on its CX platform. The innovations include integration with MNET CoreAccess+, smart assist with conversation intelligence, and multilingual chat summarization. These enhancements aim to streamline customer interactions while maintaining high standards of security and performance.

8x8 Enhances CX Platform with AI-Powered Compliance and Orchestration

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