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In an era where cybersecurity threats evolve faster than defenses, small and medium-sized businesses (SMBs) are increasingly turning to managed service providers (MSPs) for scalable, proactive protection.
, a leader in enterprise information management, has positioned itself at the intersection of this demand and innovation. A 2025 study by Canalys, the OpenText Partner Ecosystem Multiplier (PEM) Study, reveals that MSPs leveraging OpenText Cybersecurity solutions and its Secure Cloud platform can achieve a staggering 6.7x return on investment (ROI) for every dollar spent. This figure is not just a number—it reflects a strategic shift in how cybersecurity is monetized, emphasizing recurring revenue and long-term value creation.
OpenText's ROI proposition hinges on its Secure Cloud platform, a unified infrastructure that reduces complexity for partners while amplifying their ability to deliver value. Unlike traditional cybersecurity models, which rely on one-time product sales, OpenText's ecosystem is designed to generate revenue across the entire customer lifecycle. The PEM study underscores that over 75% of the revenue opportunity for partners occurs post-initial sale, driven by managed services, vendor integrations, and long-term support. This recurring revenue model aligns with the broader industry trend toward cybersecurity-as-a-service (CaaS), where customers prioritize continuous protection over periodic upgrades.
The Secure Cloud platform acts as the linchpin. By bundling solutions for prevention, detection, response, and compliance into a single, cloud-delivered stack, OpenText enables MSPs to streamline operations and reduce delivery friction. For example, AI-enhanced tools like
365 Copilot integration allow partners to automate threat analysis and customer reporting, while flexible pricing models cater to SMBs' budget constraints. This not only lowers the barrier to entry for partners but also creates a sticky relationship between the provider, the platform, and the end customer.The PEM study identifies a critical differentiator: partners who adopt a services-first strategy see the highest returns. OpenText's product bundles, technical support, and integration capabilities are designed to empower MSPs to transition from product resellers to service providers. This shift is pivotal. By offering ongoing monitoring, threat intelligence updates, and compliance management, partners can lock in customers for years, generating predictable cash flows.
The ROI of 6.7x is further amplified by OpenText's ecosystem-wide collaboration. For instance, partnerships with Microsoft and other tech giants enable seamless integration with existing enterprise tools, reducing customer churn and expanding the addressable market. The study also highlights that partners leveraging OpenText's Secure Cloud report a 40% reduction in operational complexity, allowing them to scale services to multiple clients simultaneously. This scalability is a key driver of margin expansion—a critical metric for investors evaluating the sustainability of cybersecurity business models.
For investors, OpenText's ecosystem strategy represents more than a cybersecurity play—it's a blueprint for capturing the CaaS market's growth. The global cybersecurity-as-a-service market is projected to grow at a compound annual rate of 15% through 2030, driven by SMBs' need for affordable,
. OpenText's 6.7x ROI figure suggests that its platform is not just keeping pace with this demand but accelerating it.
However, the true value lies in the platform's ability to future-proof partners. As AI and automation redefine threat landscapes, OpenText's Secure Cloud is positioned to integrate emerging technologies—such as generative AI for incident response—into its offerings. This adaptability ensures that partners remain relevant in a rapidly evolving sector, a trait that is increasingly rare in cybersecurity.
The 6.7x ROI for OpenText SMB partners is not an outlier but a testament to the power of ecosystem-driven innovation. By combining a secure cloud infrastructure with a services-first approach, OpenText has created a flywheel effect: partners scale faster, customers stay longer, and revenue compounds over time. For investors, this model offers a compelling case for long-term exposure to the cybersecurity sector, particularly as SMBs continue to prioritize cost-effective, scalable solutions.
In a world where cybersecurity is no longer optional but existential, OpenText's platform is not just a tool—it's a strategic asset. And for those who recognize the value of recurring revenue in a volatile market, the ROI story is clear: the future of cybersecurity is built on ecosystems, not products.
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