ZachXBT Reports Ledger Data Breach Involving Names and Contacts

Ledger, a leading hardware wallet provider, has faced a new data breach affecting customer information. The breach occurred through third-party payment processor Global-e, which handles international transactions for Ledger. Affected users received alerts notifying them of unauthorized access to their names and contact details according to reports.

The breach was reported by on-chain investigator ZachXBT, who shared details on social media. Ledger confirmed unusual activity in its cloud infrastructure linked to Global-e and has taken steps to contain the breach. Forensic experts have been engaged to investigate further.

The incident raises concerns about the security of third-party service providers in the crypto industry. This is not the first data breach Ledger has faced. In 2020, a similar breach through Shopify exposed the personal information of over 270,000 users. This latest breach reinforces the need for stronger vendor oversight and cybersecurity protocols.

Why Did This Happen?

Global-e, the payment processor involved, detected unusual activity in its cloud systems. The breach appears to stem from a compromise of its infrastructure rather than Ledger's core systems. Ledger emphasized that no wallet seeds or crypto assets were compromised.

The use of third-party payment and logistics services increases the attack surface for potential breaches. In this case, customer names and contact information were exposed, but no financial assets were directly impacted. Nonetheless, the breach creates opportunities for phishing and social engineering attacks.

What Risks Do Affected Users Face?

Users whose data was compromised should remain vigilant against phishing attempts and fraudulent schemes. Attackers may use the exposed data to target users with personalized scams. This type of breach has previously led to phishing attacks, as seen in the 2020 incident according to reports.

Phishing losses in the crypto industry dropped significantly in 2025, but the threat remains. With increased market activity, attackers adapt to new vectors. In the third quarter of 2025, for example, phishing losses reached $31 million during a market rally.

How Is the Crypto Industry Responding to Repeated Breaches?

The industry is calling for stronger security measures, particularly for third-party vendors. Ledger has been under scrutiny for its repeated security incidents, and this latest breach may prompt regulatory and market pressures for improved data protection practices.

Experts stress the importance of continuous monitoring and rigorous vetting of partners. Ledger has been working to strengthen vendor management and customer education on safeguarding assets against phishing and scam attempts. This incident underscores the need for proactive security measures.

The breach also highlights broader concerns about data security across the digital landscape. As the crypto industry grows, so does the risk of targeted attacks. Hardware wallet providers and their partners must prioritize data protection to maintain user trust according to security experts.

Ledger has not yet issued a public statement detailing the full scope of the breach. The company has been contacted for further comments. Until then, the extent of the data exposure remains unclear according to reports.