Verizon Faces Backlash Over Massive Service Outage, Offers $20 Credit to Affected Customers.

Verizon faced a massive outage affecting 2.3 million customers, causing widespread frustration and prompting apologies from the company. Verizon granted a $20 credit to affected customers, which can be redeemed through the myVerizon app. The credit is seen as a gesture of goodwill but may not fully address customers' concerns.