Urgent.ly 2025 Q2 Earnings 51.9% Net Loss Reduction

Urgent.ly (ULY) reported its Q2 2025 earnings on August 13, 2025, showing a significant narrowing of its net loss by 51.9% to $-5.61 million from $-11.67 million in the prior year. However, the company still reported a revenue decline of 8.3%, totaling $31.69 million. Despite these challenges, the CEO highlighted progress in AI-driven platform development and sequential revenue growth, though no formal forward guidance was provided.

Urgent.ly’s total revenue in Q2 2025 dropped to $31.69 million, an 8.3% decline compared to $34.54 million in the same quarter of the previous year. Full-service outsourcing under a flat-rate model remained the primary contributor, generating $31.55 million. In contrast, the claim cost pass-through model contributed minimally with just $3,000. Additional revenue streams included membership fees of $101,000 and software licensing arrangements of $35,000. The decline in total revenue reflects ongoing challenges in the broader market and the company’s evolving business mix.

The company significantly reduced its net loss to $-5.61 million in Q2 2025, a 51.9% improvement from $-11.67 million in the prior-year period. Earnings per share also improved from a loss of $10.43 in 2024 to $4.50 in 2025, representing a 56.9% reduction in losses. While the company continues to operate at a loss, the significant improvement in profitability metrics highlights strategic cost-cutting and operational efficiencies.

The stock price of Urgent.ly edged down 1.56% during the latest trading day but saw a 2.02% gain over the most recent full trading week. However, the month-to-date performance was sharply negative, with a 32.13% drop. These fluctuations highlight market skepticism despite improved earnings metrics.

A post-earnings investment strategy of buying Urgent.ly shares following a quarter with sequential revenue growth and holding for 30 days delivered a negative return of -43.12% over the past three years. This significantly underperformed the benchmark return of 46.32%. The strategy’s Sharpe ratio of -0.16 indicates poor risk-adjusted returns, while the maximum drawdown of 0.00% underscores potential risks during market downturns.

CEO Matt Booth emphasized the company’s progress in reducing both GAAP and non-GAAP operating losses, particularly noting that the latter exceeded expectations. He highlighted the role of the AI-powered platform in driving predictive models that improve performance for customer partners and support contract renewals and new business acquisition. Booth also noted strong customer satisfaction scores and the launch of the SPARK AI-powered market analyzer as key indicators of the company’s operational and technological progress.

While no explicit forward-looking guidance was provided in the Q2 2025 earnings report, the CEO expressed continued confidence in the company’s path toward positive cash flow and operational efficiency. The report highlights a 97% improvement in non-GAAP operating loss year-over-year and sequential revenue growth, but does not include specific numerical guidance for future periods.

Additional news from the week of August 14, 2025 includes Nigeria’s government approving the sale of bombs and military equipment worth $346 million to the U.S., amid growing regional tensions. Additionally, the Nigerian government faced scrutiny over the NG-CARES program, with the House of Representatives probing a ₦1.06 trillion initiative due to its poor impact on citizens. In another development, Delta State officials offered a job and a luxury trip to a recently freed passenger of the now-suspended Ibom Air service, reflecting ongoing political and economic turbulence in the country.