Upland RightAnswers Now Available in AWS Marketplace

Upland Software has announced that its AI-powered knowledge and content management software, RightAnswers, is now available in AWS Marketplace. RightAnswers is a KCS v6 Verified knowledge management solution for enterprise contact centers and help desks, helping organizations create, enrich, and deliver trusted knowledge anywhere. With RightAnswers, customers can achieve impactful business results such as 90% faster 'Mean Time to Know,' 88% increase in 'First Contact Resolution,' and 60% fewer escalations. RightAnswers provides AWS customers with the ability to streamline the purchase and management of RightAnswers within their AWS Marketplace account.