Trax Expands JetBlue Relationship with New eMobility App and Cloud Hosting Solution

JetBlue Airways has expanded its agreement with Trax, a leading provider of aviation maintenance and engineering software products, to include an additional eMobility app and Trax's cloud hosting solution. The move is part of JetBlue's modernization vision to completely digitize its TechOps processes. The new eMobility Planning Control app will streamline maintenance planning and scheduling, increasing technician efficiency and reducing operational disruptions. Trax's cloud hosting will minimize operational costs and enable JetBlue to focus on core business activities.

JetBlue Airways has announced an expansion of its agreement with Trax, a leading provider of aviation maintenance and engineering software products. The new partnership includes the integration of Trax's eMobility Planning Control app and cloud hosting solution. This move is part of JetBlue's broader modernization vision to digitize its TechOps processes comprehensively.

The eMobility Planning Control app will significantly streamline maintenance planning and scheduling for JetBlue, thereby increasing technician efficiency and reducing operational disruptions. The app, which is part of Trax's eMobility suite, is designed to manage all aspects of aircraft maintenance more effectively.

Trax's cloud hosting solution will also play a pivotal role in JetBlue's operational efficiency. By hosting JetBlue's services on Trax's reliable and scalable infrastructure, the airline can minimize operational costs and focus on its core business activities. Trax's 24/7 monitoring and support from its Miami and Chennai-based Hosting Operations Centers will ensure proactive performance management and real-time support.

Rajan Bindra, Trax's Vice President of Business Development, expressed his confidence in JetBlue's adoption of additional Trax solutions. He stated, "We are honored that JetBlue has chosen to develop their digital strategy around the Trax ecosystem today and in the future. We are confident JetBlue’s adoption of additional Trax solutions will streamline their paperless approach and maximize maintenance planning efforts."

David Marcontell, JetBlue's Vice President – Technical Operations, added, "Moving to a fully digital ecosystem is a critical element of delivering reliable and caring service as part of our JetForward program. Trax’s Planning Control app and transition to the cloud from a hosted server environment not only accelerates aircraft planning and scheduling efficiencies, it allows easier and more rapid adoption of both internal and externally developed AI tools to deliver better service to our customers."

The expansion of JetBlue's partnership with Trax underscores the airline's commitment to technological advancement and operational excellence. By leveraging Trax's comprehensive suite of software solutions, JetBlue aims to enhance its maintenance processes and provide better service to its customers.

References:
[1] https://www.prnewswire.com/news-releases/trax-expands-jetblue-relationship-with-additional-emobility-app-and-cloud-hosting-302510764.html
[2] https://www.aarcorp.com/en/newsroom/press-releases/2025/trax-expands-jetblue-relationship-with-additional-emobility-app-and-cloud-hosting/