Staffbase Integrates with ServiceNow to Deliver Seamless Digital Employee Experience

Staffbase has announced an integration with ServiceNow, enhancing communication and workflow access. The integration bridges the gap between IT-led platforms and employee engagement, allowing for seamless access to critical ServiceNow workflows for all employees, including frontline and non-desk workers. The integration is available via the Staffbase website and the ServiceNow Store.

Staffbase, a leading employee communications cloud, has announced a significant integration with ServiceNow, aiming to bridge the gap between IT-led platforms and employee engagement. This collaboration, announced on August 6, 2025, is designed to provide seamless access to critical ServiceNow workflows for all employees, including frontline and non-desk workers [1][2].

The integration, available via the Staffbase website and the ServiceNow Store, embeds ServiceNow widgets and search functionality within the Staffbase platform. This move is expected to increase ServiceNow adoption, expedite task resolution, and enhance the return on digital investments [1][2].

David Maffei, Staffbase's General Manager and SVP of the Americas, commented on the integration, stating, "ServiceNow is the engine behind many critical workflows. Staffbase ensures those workflows reach every employee in a way that’s intuitive, accessible, and actionable, especially for those outside of a traditional office setting" [1][2].

Michael Park, Senior Vice President of Global Partnerships and Channels at ServiceNow, echoed this sentiment, noting, "Partnerships succeed best when we collaborate with a clear focus to drive successful customer outcomes. Staffbase's integration with ServiceNow will empower customers to streamline workflows, enhance efficiency, and unlock new value on the ServiceNow AI Platform" [1][2].

This integration is part of Staffbase's mission to inspire every employee with motivating communication. With over 2000 customers, including Adidas, Alaska Airlines, Audi, Blue Apron, DHL, and Whataburger, Staffbase connects companies with their employees through a branded employee app, intranet, email, SMS, digital signage, and Microsoft 365 integrations, all managed through a single platform [1][2].

References:
[1] https://www.globenewswire.com/news-release/2025/08/06/3128557/0/en/Built-with-Now-Staffbase-announces-integration-with-ServiceNow-to-deliver-seamless-digital-employee-experience.html
[2] https://financialpost.com/globe-newswire/built-with-now-staffbase-announces-integration-with-servicenow-to-deliver-seamless-digital-employee-experience