Ring Doorbell App Down: Blame AWS Outage and Error 504

Ring doorbell users are experiencing issues with their app and website, with over 4,000 users reporting "Ring error 504" on DownDetector. The problem is attributed to a wider Amazon Web Services (AWS) outage, which has also affected other popular apps such as Snapchat, Roblox, and banking apps like Halifax and Lloyds. The AWS outage has caused significant error rates for requests in one of its US-EAST-1 data centers, leading to widespread outages.

A major outage in Amazon Web Services (AWS) has caused significant disruptions for Ring doorbell users and several other popular apps, including Snapchat, Roblox, and banking services such as Halifax and Lloyds. The issue, which began early Monday morning, is attributed to a widespread operational problem in one of AWS's US-EAST-1 data centers.

AWS first reported the issue at 12:11 a.m. PT (3:11 a.m. ET), saying it was dealing with an "operational issue" affecting 14 different services, according to NBC News. The outage has led to increased error rates and latencies for multiple AWS services, causing significant difficulties for users and businesses that rely on the platform.

Ring doorbell users have reported "Ring error 504" on DownDetector, with over 4,000 users experiencing issues with their app and website, Guardian Nigeria reported. Other popular apps, such as Snapchat, Roblox, and banking apps like Halifax and Lloyds, have also been affected, highlighting the extensive impact of the AWS outage.

The outage has disrupted various services, including entertainment and communication platforms, work-related tools, and everyday digital services. AWS has assured users that its engineers are actively working to identify and resolve the root cause of the disruption, but a specific timeline for full restoration has not been provided.

This incident underscores the growing dependence of global industries on major cloud service providers and highlights the potential risks associated with relying on a single cloud infrastructure. AWS, a subsidiary of Amazon, provides cloud computing infrastructure for numerous companies, including corporations, start-ups, government agencies, and public institutions.

AWS outages, though rare, have previously caused significant ripple effects across digital ecosystems, affecting millions of users simultaneously. Monday’s disruption again highlighted how deeply integrated cloud infrastructure has become with daily online life—from entertainment and finance to communication and essential services.