Reliance Global Group Enhances RELI Exchange with Advanced Client Service Center

Reliance Global Group has launched a next-generation Client Service Center on its RELI Exchange platform, enabling insurance agents to focus on sales while RELI manages client service requests. The new platform includes a white-label interface for policyholders to submit service requests, which are automatically routed to RELI's in-house service team for prompt handling. This enhancement aims to improve operational efficiency and support scalable growth, addressing a key challenge in the insurance industry.

Reliance Global Group, Inc. (Nasdaq: RELI) has announced a significant enhancement to its RELI Exchange InsurTech platform, launching a next-generation Client Service Center. This new feature aims to streamline client service operations and enable insurance agents to focus more on sales and business growth.

The new Client Service Center provides a white-label interface for policyholders to submit service requests, such as mortgagee clause updates, directly to RELI's in-house service team. These requests are then handled promptly and efficiently, ensuring that agents are not distracted by service-related tasks. The platform also offers real-time transparency and reporting features, maintaining client trust and satisfaction.

Ezra Beyman, Chairman and CEO of Reliance Global Group, stated, "Our enhanced service platform allows agency partners to remain laser-focused on driving new business while we ensure that their clients receive prompt and professional support. This is a strategic step forward in our long-term plan to integrate service delivery with sales enablement."

Moshe Fishman, Director of Insurtech and Operations, added, "With the new digital Client Service Center, policyholders can easily submit requests, which are then routed directly to our in-house service team for prompt handling. This streamlines the service process without disrupting the agent’s focus on new business."

The platform enhancements reflect Reliance Global Group's commitment to delivering smart, scalable solutions for its agency partners. The technology and operations are tightly aligned with the company's growth objectives, enabling it to expand revenue while keeping service costs lean. These developments position RELI Exchange as a leading InsurTech solution in the market, offering both operational leverage and exceptional client support.

Forward-Looking Statements

The press release includes forward-looking statements, which are based on several assumptions. These statements include expectations regarding enhanced agent productivity, streamlined policy servicing workflows, and future revenue growth at RELI Exchange. The company also anticipates that expanded digital self-service capabilities will strengthen its value proposition to independent insurance agents and accelerate platform adoption. Real-time transparency and reporting features are expected to improve client satisfaction metrics and support incremental margin expansion. The company plans to leverage the scalable InsurTech architecture of RELI Exchange to integrate service delivery with sales enablement and create operating leverage.

Risks and Uncertainties

Actual results could differ materially from those anticipated due to various risks and uncertainties, including delays or failures in the Spetner acquisition, challenges in realizing anticipated cost savings or cash flow improvements, unexpected integration issues, competitive pressures in the InsurTech and insurance agency markets, adverse economic or regulatory developments, and other factors described in the company's filings with the Securities and Exchange Commission.

References

[1] https://www.globenewswire.com/news-release/2025/08/06/3128321/0/en/Reliance-Global-Group-Enhances-RELI-Exchange-with-Advanced-Client-Service-Center-to-Support-Scalable-Growth-and-Operational-Excellence.html
[2] https://www.nasdaq.com/press-release/reliance-global-group-enhances-reli-exchange-advanced-client-service-center-support