Reliance Global Group Enhances RELI Exchange with Advanced Client Service Center.

Reliance Global Group has enhanced its RELI Exchange InsurTech platform with a next-generation Client Service Center. This new functionality allows agents to focus on acquiring new business while RELI Exchange's dedicated team handles client service requests. The expansion comes after strong organic growth at RELI Exchange, underscoring the scalability and strength of its tech-enabled service model.

Reliance Global Group, Inc. (Nasdaq: RELI) has recently enhanced its RELI Exchange InsurTech platform with a next-generation Client Service Center. This new functionality aims to streamline operations by allowing agents to focus on acquiring new business while RELI Exchange's dedicated team handles client service requests. The expansion underscores the scalability and strength of the company's tech-enabled service model, following strong organic growth at RELI Exchange [1].

The new Client Service Center is designed to provide efficient and personalized service to clients. It leverages advanced artificial intelligence (AI) and cloud-based technologies to manage and resolve client inquiries and issues. This shift in focus allows RELI Exchange agents to concentrate on high-value activities such as client acquisition and business development.

The expansion of the Client Service Center is part of Reliance Global Group's broader strategy to enhance operational efficiency and drive growth. The company has been implementing its OneFirm strategy, which unifies agency operations under a cohesive, integrated model. This approach has been driving greater internal efficiency, enhancing collaboration across teams, and delivering improved service experiences for clients and agents alike [1].

The new Client Service Center is expected to create significant benefits for both clients and agents. For clients, it promises a more seamless and efficient service experience, while for agents, it means reduced administrative burdens and increased time to focus on growing their businesses. This alignment with the company's long-term vision for sustainable, innovation-driven growth is a key aspect of Reliance Global Group's strategic priorities [1].

Reliance Global Group will host a conference call today at 4:30 PM Eastern Time to discuss the Company’s financial results for the quarter ended June 30, 2025, as well as the Company’s corporate progress and other developments. The conference call will be available via telephone and webcast [1].

References:
[1] https://www.nasdaq.com/press-release/reliance-global-group-reports-second-quarter-2025-financial-results-and-provides