Qantas CEO Vanessa Hudson Apologizes for Data Breach, Assures Customers of Transparency and Cybersecurity Measures

Qantas CEO Vanessa Hudson apologizes to 6 million customers for a data breach that occurred when a cybercriminal infiltrated the airline's call center and accessed customer data, including names, phone numbers, and frequent flyer numbers. The breach has been contained, and the airline is working with the government to investigate. Qantas has invested "tens of millions" in cybersecurity, but Hudson notes that criminals are becoming more sophisticated.