Navigazione Laghi Implements EMV Contactless Payment System for Boat Fleet in Italy

Conduent Transportation has implemented an EMV contactless payment system for Navigazione Laghi's boat fleet in Italy, simplifying transactions for passengers using contactless debit and credit cards or NFC-enabled digital wallets. This modernization enhances on-board accessibility and complements the electronic ticketing system previously implemented by Conduent. Conduent's fare collection systems are in use on over 400 public transit networks worldwide, including a contactless payment system launched on the Venice transportation network in July 2024.

Conduent Transportation, a global provider of smart mobility technology solutions and a business unit of Conduent Incorporated (Nasdaq: CNDT), has recently implemented an EMV (Europay, Mastercard, and Visa) contactless payment system for Navigazione Laghi, the government agency responsible for boat transportation on Lakes Maggiore, Garda, and Como in northern Italy [1]. This initiative marks one of the first deployments of an EMV contactless payment system for boat transportation in Italy.

The new contactless payment system simplifies transactions for passengers by enabling tap-in and tap-out payments using on-board validators with contactless debit and credit cards, as well as NFC-enabled digital wallets. This modernization enhances on-board accessibility and complements the electronic ticketing system previously implemented by Conduent at ticket offices across the three lakes. The system facilitates a smooth travel experience for the 12 million passengers Navigazione Laghi serves annually.

Pietro Marrapodi, Government Manager at Navigazione Laghi, commented on the implementation, stating, “Operating an efficient, passenger-friendly boat fleet is vital to the transportation network on Lakes Maggiore, Garda, and Como, which are some of Italy’s most visited destinations. As part of the public tender won by Conduent, we first introduced electronic ticketing, and now we’ve further enhanced the system with EMV contactless payment. This upgrade gives passengers more flexible ticketing options, ensuring a seamless travel experience.”

Jean-Charles Zaia, President, Transit Solutions at Conduent, noted that Navigazione Laghi’s adoption of contactless EMV payment systems reflects a global shift toward digitalized ticketing. He emphasized, “Across the world, transportation authorities are modernizing their systems, encouraging wider adoption of EMV payment methods. Contactless EMV solutions make travel easier for passengers while enabling dynamic and flexible fare management – key benefits of public transport digitalization.”

Conduent’s fare collection systems are in use on more than 400 public transit networks of all sizes around the world. In July 2024, Conduent announced that it had launched a contactless payment system on the Venice transportation network managed by Azienda Veneziana della Mobilità (AVM) [2].

References:
[1] https://www.stocktitan.net/news/CNDT/conduent-transportation-implements-emv-contactless-payment-system-9smfuoxvf6v3.html
[2] https://www.itsinternational.com/news/gmv-contactless-payment-madrid-transit