Navigating Contradictions: How AI Integration and Customer Behavior Shape Revenue Expectations in 2025

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Revenue Growth and Sales Momentum:
- Amdocs reported revenue of $1.13 billion for Q2 2025, above the midpoint of guidance and a 4% increase in pro forma constant currency.
- The growth was driven by strong sales momentum in cloud and managed services, as well as cloud modernization projects and digital transformation initiatives.

Cloud Growth and Strategic Partnerships:
- Amdocs experienced another quarter of strong cloud sales momentum, including a strategic partnership with Microsoft to facilitate the migration of applications to the Azure platform for a Tier-1 European service provider.
- This growth was supported by Amdocs' strong expertise and end-to-end cloud offering, contributing to a second consecutive year of double-digit cloud-related revenue growth.

Managed Services and Renewal Rates:
- Revenue from managed services reached a record $747 million in Q2, up 3.7% from the previous year.
- High renewal rates were maintained, with Amdocs signing new multiyear managed services agreements that expanded its scope of activities with several customers, contributing to business resilience.

AI and Data-related Services:
- Amdocs is seeing progress in AI and data-related services, with multiple POCs maturing, supporting customer demand for GenAI adoption.
- The expansion of AI capabilities is enhancing Amdocs' offerings, leveraging its expertise in data management and AI tools from partners like NVIDIA.