T-Mobile's Layoffs Continue Amid Digital Transformation Push

T-Mobile is facing mounting pressure after a spike in phone customers canceling their service. The company raised rates for older phone plans and removed taxes and fees from plan pricing, sparking customer frustration. CEO Srini Gopalan has vowed to make the company digital-first, potentially leading to job cuts. T-Mobile has reportedly laid off account executives and sales managers, as well as employees in other departments, and is expected to continue cutting jobs to focus on customer needs and a dynamic market.