Mitto Named in Gartner's 2025 Magic Quadrant for CPaaS

Mitto, a leading provider of global omnichannel communications solutions, has been recognized in the 2025 Gartner Magic Quadrant for Communications Platform as a Service (CPaaS) report. The inclusion is based on Mitto's ability to execute and completeness of vision. Mitto serves a wide range of global enterprises across industries, offering access to over 800 direct carrier connections and global access to every region of the world.

July 02, 2025 - Mitto, a leading provider of global omnichannel communications solutions, has been recognized in the 2025 Gartner Magic Quadrant for Communications Platform as a Service (CPaaS) report. The inclusion is based on Mitto's ability to execute and completeness of vision. Mitto serves a wide range of global enterprises across industries, offering access to over 800 direct carrier connections and global access to every region of the world.

Gartner defines CPaaS as a cloud-based platform used by developers, the IT team, and other nontechnical business roles to build an array of communications-related capabilities using APIs, SDKs, documentation, and no-code/low-code visual builders. The CPaaS tools facilitate access to multiple communications channels spanning voice, SMS, email, messaging apps, video, and conversational capabilities, along with security.

Mitto's recognition in the 2025 Gartner Magic Quadrant reflects the company's continued investment in secure, high-performance communications tailored for enterprise scalability, regional compliance, and deep customer engagement. The platform provides prebuilt tools such as Campaigns and Conversations, mobile intelligence APIs, and seamless integrations with CRMs, ERPs, and eCommerce platforms. Mitto's partner portal continues to expand with co-branded enablement kits, self-serve onboarding, and vertical-specific assets.

Andrea Giacomini, CEO of Mitto, stated, "We are honored to be recognized once again in the Gartner Magic Quadrant for CPaaS. This recognition, in our opinion, reflects our focused approach to enterprise communications — where performance, compliance, and flexibility matter most. We remain committed to helping global brands deliver reliable, real-time customer experiences at scale."

References:
[1] https://www.prnewswire.com/news-releases/mitto-recognized-in-the-2025-gartner-magic-quadrant-for-communications-platform-as-a-service-cpaas-302517190.html
[2] https://finance.yahoo.com/news/infobip-named-leader-2025-gartner-032600747.html