LivePerson launches Syntrix for AI agent evaluation and training.

LivePerson has launched Syntrix, a simulation and evaluation platform designed to help enterprises deploy customer-facing AI with confidence and unlock AI value across customer interactions. Syntrix provides critical assurance brands need to safely deploy customer-facing AI, giving them visibility, control, and the confidence to scale. It enables proactive simulation and continuous evaluation and improvement, allowing brands to deploy AI in line with strong governance practices and deliver better customer experiences.