Klaviyo shares fall 2.36% intraday after research reveals collaboration gap between marketing and service teams.

Klaviyo, Inc. declined 2.36% in intraday trading, with the company announcing new commissioned research conducted by Forrester Consulting that exposes a growing collaboration gap between marketing and service teams. This divide creates inefficiencies, wasted resources, and missed opportunities for growth, which may have contributed to the stock's decline.