JiaYin Technology Advances Consumer Protection at Shanghai Forum

JiaYin Technology, a leading financial technology company, recently participated in the Shanghai Financial Information Security Forum. The event, centered around the theme "Building a Robust Financial Technology Defense Line to Empower Stable Industry Development," gathered leaders from regulatory bodies, financial institutions, and tech companies to discuss advancements in AI, consumer protection, information security, and data flow.

JiaYin Technology took the opportunity to share its innovative approaches and practical achievements in consumer rights protection. The company presented a detailed overview of its consumer protection management framework, which encompasses the entire business process. This framework includes preventive measures before incidents occur, effective control during incidents, and thorough reviews after incidents. This closed-loop system ensures that consumer protection efforts are coordinated and efficient.

Leveraging its technological advantages, JiaYin Technology has developed an intelligent consumer protection platform and an anti-fraud cluster. These tools are designed to safeguard customers' assets and enhance their overall experience. The company also emphasizes continuous improvement in customer communication channels, ensuring timely responses to customer needs and enhancing customer loyalty through comprehensive service touchpoints.

In the realm of consumer education, JiaYin Technology employs a multi-dimensional approach, utilizing both online and offline channels to disseminate financial anti-fraud knowledge. This initiative aims to elevate users' financial literacy and risk awareness, thereby protecting their interests more effectively.

Looking ahead, JiaYin Technology is committed to its mission of "protecting consumers' rights." The company plans to continuously refine its consumer protection mechanisms, optimize service processes, innovate service models, and enhance service quality. These efforts are aimed at safeguarding consumers' legal rights and contributing to the stable, healthy, and sustainable development of the industry.