Infosys to standardize HR processes for Telenor Shared Services with Oracle Cloud HCM.

Infosys, a global leader in digital services and consulting, has partnered with Telenor Shared Services to standardize HR processes and enhance employee productivity and experience through the implementation of Oracle Cloud Human Capital Management (HCM). Infosys will leverage its expertise in Oracle Cloud HCM implementations to help TSS streamline HR operations and unify its management systems, improving operational efficiency and HR performance. This collaboration highlights Infosys' commitment to delivering digital transformation solutions to the telecom industry.

Infosys, a global leader in digital services and consulting, has partnered with Telenor Shared Services (TSS) to standardize HR processes and enhance employee productivity and experience through the implementation of Oracle Cloud Human Capital Management (HCM). The collaboration, announced on October 3, 2025, aims to streamline HR operations and unify management systems, improving operational efficiency and HR performance.

Under the agreement, Infosys will utilize its expertise in Oracle Cloud HCM implementations to help TSS standardize HR processes and consolidate HR, Financial Management, Supply Chain Management, and Project Portfolio Management on a single platform. The project also includes the introduction of unified dashboards and analytics to enhance data quality and improve employee productivity.

This strategic partnership highlights Infosys' commitment to delivering digital transformation solutions to the telecom industry. The collaboration is expected to reduce integration overhead and provide TSS with a clearer operational view, enabling faster and more consistent HR and back-office processes.

The implications for stakeholders are significant. This partnership validates Infosys as a systems integrator for large-scale Oracle HCM rollouts and reinforces Oracle's HCM positioning in telecom shared services. However, the release does not include specific contract values, timelines, or performance guarantees, making the measurable financial impact of the collaboration unknown at this time.