HR Professionals Rely on AI to Automate Workflows, but Face Challenges in Detecting Fabricated Candidate Information

A survey of 250 HR executives and professionals found that 50% of HR professionals face challenges using technology to automate workflows. 75% of HR professionals use AI, and 71% have encountered fabricated or misleading candidate information in the hiring process. Despite this, only 20% of HR professionals are "very confident" about detecting fabricated information. HR leaders prioritize automating routine and manual processes to focus on employee engagement and retention.

A recent survey conducted by Equifax® [1] revealed that 50% of HR professionals are grappling with the challenge of using technology to automate workflows. The survey, which polled over 250 HR executives and professionals at the SHRM25 Conference, highlights the struggles that HR teams face in leveraging advanced technologies to streamline their processes.

The survey also found that 75% of HR professionals are utilizing AI to improve efficiency in hiring and onboarding. However, despite this widespread adoption, 71% of HR professionals have encountered fabricated or misleading candidate information in the hiring process. Notably, only 20% of HR professionals are "very confident" about their ability to detect such information, underscoring the need for more robust verification methods.

Chris Johnson, Senior Vice President and General Manager of Employer Services at Equifax Workforce Solutions, stated, "As technology changes the way work is completed, everything comes down to your people. HR teams know this, and that's why they're prioritizing the use of technology to help automate routine and manual processes so they can streamline tasks for their own teams while also simplifying and enhancing experiences for the employees they serve."

The survey also highlighted the need for improvement in speed-to-hire and onboarding processes. Less than 12% of HR professionals report that their organizations consistently hire candidates quickly, while 83% see room for improvement in their onboarding processes. The integration of AI and automation can help address these challenges by automating key components of the onboarding process, such as onboarding forms, and ensuring compliance with regulatory and compliance demands.

BigBear.ai Holdings, Inc. (BBAI) is another company that has been benefiting from the national security funding boom. The recently passed One Big Beautiful Bill (OB3) has allocated nearly $320 billion in supplemental funding to the Department of Homeland Security and Department of Defense. With a focus on border protection and AI-driven autonomy, BigBear.ai has a clear runway to scale its technology solutions. The company's balance sheet strength, with $391 million in cash, provides flexibility for organic growth and acquisitions.

While BigBear.ai faces competition from other companies like Palantir Technologies (PLTR) and C3.ai AI, the historic funding tailwinds and fortified balance sheet offer a window of opportunity for the company to capture a significant share of the $320 billion allocation and emerge as a leading player in AI-powered defense solutions.

References:
[1] https://investor.equifax.com/news-events/press-releases/detail/1365/technology-automation-is-a-top-challenge-for-half-of-hr
[2] https://www.gurufocus.com/news/3066663/technology-automation-is-a-top-challenge-for-half-of-hr-professionals-equifax-survey-finds-efx-stock-news
[3] https://www.nasdaq.com/articles/can-bigbearai-capitalize-320b-national-security-funding-tailwind