HKT and LeapXpert: Revolutionizing Digital Communications in Finance

In the rapidly evolving digital landscape, secure and compliant communication has become a critical challenge for financial institutions. To address this, HKT and LeapXpert have joined forces to offer a groundbreaking solution that combines robust network infrastructure with advanced communication compliance expertise. This collaboration is set to transform the way financial institutions communicate with their customers while upholding stringent regulatory requirements.

HKT, a leading technology, media, and telecommunication provider in Hong Kong, has partnered with LeapXpert, a pioneer in governed business communication solutions. Together, they aim to provide businesses with secure and regulatory compliant digital communication solutions, enabling them to communicate with customers using their preferred channels, such as WhatsApp, WeChat, and more.



The collaboration leverages HKT's robust fixed and mobile network infrastructure, along with its expertise in system integration. By integrating LeapXpert's Digital Communications Governance and Archiving (DCGA) solutions, businesses can now communicate with customers using their preferred channels while upholding regulatory compliance requirements. This eliminates the need for employees to switch between multiple messaging apps, enhancing customer experience and data protection.

Key features of LeapXpert's DCGA solutions include:

1. Ensuring communications are governed and compliant with strict regulatory requirements, addressing the increasing scrutiny of messaging apps by regulators.
2. Facilitating archiving and surveillance of exchanged information, preventing the sharing of sensitive data and protecting the platform from viruses or malware attacks through file transfers.
3. Enabling businesses to communicate with customers using their preferred channels while upholding regulatory compliance, eliminating the need for employees to switch between multiple messaging apps.



The first successful deployment of this collaboration at The Bank of East Asia demonstrates its effectiveness in meeting the stringent regulatory environment and customer convenience needs. By offering a unified platform that combines HKT's network infrastructure with LeapXpert's communication compliance expertise, this collaboration addresses the growing demand for secure and compliant digital communications in the financial sector.

In conclusion, the partnership between HKT and LeapXpert is a significant step towards revolutionizing digital communications in the financial sector. By providing a secure and compliant solution that caters to customer preferences, this collaboration enables businesses to enhance customer experience while upholding regulatory compliance requirements. As the regulatory landscape continues to evolve, this partnership is well-positioned to help financial institutions navigate the challenges and opportunities that lie ahead.