Georgia Power's Swift Response: Restoring 95%+ of Customers After Hurricane Helene

Georgia Power's swift and effective response to Hurricane Helene has resulted in the restoration of power to over 95% of its customers impacted by the storm. The utility's pre-storm preparations, innovative use of smart grid technology, and strategic prioritization of repairs have been instrumental in achieving this remarkable feat.

The utility's pre-storm coordination with state and local agencies, mobilizing extra crews, and deploying resources to areas of anticipated impact played a crucial role in the swift restoration of power. This proactive approach allowed Georgia Power to assess damage and identify resources needed for repairs more efficiently, enabling them to restore power to over 100,000 customers within hours through the smart grid.

Georgia Power's deployment of over 10,000 personnel and crews from multiple states further enhanced its response capabilities. The combined efforts of these teams, along with the use of smart grid technology, allowed the utility to restore power to the greatest number of customers in the least amount of time.

The utility's prioritization of restoring vital community services and high-impact repairs also contributed to the rapid power restoration. By focusing on repairing smaller lines and individual lines in neighborhoods, Georgia Power ensured that power was restored to every customer, ultimately achieving a 95%+ restoration rate.

Georgia Power's successful response to Hurricane Helene serves as a valuable lesson for other utility companies. By investing in grid resilience, pre-storm preparations, and innovative technologies, utility companies can better prepare for and respond to natural disasters, ensuring the swift restoration of power to their customers.