Freshworks' Mathrubootham Rejects AI 'SaaSpocalypse' Prediction, Says Industry Will Endure

Freshworks cofounder Girish Mathrubootham dismisses the "SaaSpocalypse" prediction, saying AI agents like Anthropic's Claude won't kill the SaaS model. He argues that true innovation reimagines software with AI as the OS, and SaaS will endure as the "system of record." Mathrubootham believes the real threat lies in stagnation amid a brutal market correction and accelerating tech layoffs.