Erie Insurance Resumes Operations After Month-Long Network Outage; No Data Breach Found

Erie Insurance has restored all operations after a month-long network outage. The company says there is no evidence of a data breach or sensitive personal information being compromised. The insurer initiated the outage to contain a threat, which it has since contained. Erie has been hit with two class action lawsuits claiming ransomware and data breach, but the insurer's announcement indicates no such breach occurred.

Erie Insurance has resumed full business operations one month after a cybersecurity incident, according to a statement released on July 7. The company, which is Erie County's largest employer and the only Fortune 500 company based in Erie, had previously initiated a proactive network and system outage to contain the threat.

The company's statement assured that there is no evidence that customer data was compromised. A thorough forensic investigation conducted by independent cybersecurity specialists found no indication of a breach of sensitive personal information, financial records, or legally protected data during the incident [1].

The incident occurred as Erie Insurance is marking its 100th anniversary this year. The company's return to normal operations was reflected on its website, where it now reports: "We have resumed full business operations" [1].

The absence of a data breach could significantly impact the status of more than a dozen class-action lawsuits that have been filed against Erie Insurance over the past month. Most of these lawsuits allege negligence in protecting personal information, with some also claiming that the company was the victim of a ransomware attack [1].

Erie Insurance is not the only insurance company to face a network outage in recent weeks. Both Aflac and Philadelphia Insurance Companies have also worked to rebound from similar disruptions [1].

The network outage at Erie Insurance happened as the company is marking its 100th anniversary this year. Contact Jim Martin at jmartin3@gannett.com.

References:
[1] https://www.goerie.com/story/news/local/2025/07/07/cyber-experts-no-private-data-breached-erie-insurance/84496935007/
[2] https://news.bloomberglaw.com/class-action/erie-indemnity-co-sued-over-june-scattered-spider-data-breach