Erie Insurance Information Security Incident Update: Full Operations Resumed.

Erie Insurance has resumed full business operations after a security incident. The company's investigation found no evidence of sensitive personal information, financial records, or legally protected data being breached. Independent cybersecurity specialists conducted the forensics investigation. Erie Insurance has been in operation for over 100 years and appreciates the teams working on recovery efforts and its agents and employees.

Erie Insurance has resumed full business operations following a recent security incident, according to an official statement. The company's investigation, conducted by independent cybersecurity specialists, found no evidence of sensitive personal information, financial records, or legally protected data being compromised during the incident.

The security incident, which occurred in June, involved a 10-day network outage caused by a group known as "Scattered Spider." This group, consisting of hackers typically posing as tech support, is believed to have been responsible for the disruption. Similar disruptions have been reported at other insurance companies, including Philadelphia Insurance Companies and Aflac Inc. [1]

The lead plaintiff, Matthew Crowley, filed a proposed class action lawsuit against Erie Insurance, alleging the company's failure to properly secure and safeguard customers' personally identifiable information. The lawsuit, filed on July 2, 2025, in the US District Court for the Western District of Pennsylvania, seeks damages and declaratory and injunctive relief for the millions of individuals whose personal information may have been compromised [1].

Erie Insurance has strongly disputed the claims and information included in the filing and has vowed to vigorously defend against them. The company appreciates the efforts of the teams working on recovery and its agents and employees, who have been instrumental in the company's continued operation.

The incident underscores the importance of robust cybersecurity measures in protecting sensitive customer information. Erie Insurance, with over 100 years in operation, has a long history of providing insurance services and has taken steps to ensure the security of its systems and data.

References:
[1] https://news.bloomberglaw.com/class-action/erie-indemnity-co-sued-over-june-scattered-spider-data-breach