The Emergence of 24/7 Regulated Fiat-Crypto Custody: A New Era for Institutional Investors
The financial landscape is undergoing a seismic shift as institutional investors increasingly seek to bridge the gap between traditional fiat systems and digital assets. At the forefront of this transformation is the partnership between Singapore Gulf Bank (SGB) and Matrixport's CactusWHD-- Custody, which has launched a 24/7 regulated fiat-crypto custody service. This collaboration not only addresses the operational inefficiencies of legacy systems but also redefines how institutions manage liquidity, compliance, and cross-border transactions in an era where digital assets are no longer a niche market[1].
A Convergence of Banking and Blockchain
The SGB-Cactus Custody partnership leverages SGB's licensed banking infrastructure and real-time payments network (SGB Net) with Cactus Custody's digital assetDAAQ-- expertise to create a unified platform for managing fiat and crypto assets[2]. By automating fund flows and standardizing cross-border transactions, the service reduces settlement times from days to seconds while maintaining strict regulatory compliance[3]. For institutional clients, this means instant access to liquidity—a critical advantage in markets where timing determines profitability.
According to a report by Cryptotimes, the integration of SGB Net with Cactus Custody's platform enables institutions to deploy capital more dynamically, aligning with the 24/7 nature of digital asset markets[4]. This is particularly significant for APAC and Middle Eastern markets, where demand for borderless, real-time financial solutions is surging[5]. Wendy Jiang, General Manager of Cactus Custody, emphasizes that the partnership “strengthens fiat channels and custody capabilities, enabling clients to manage multiple asset types under rigorous compliance controls”[6].
Operational Efficiency and Cost Reduction
The partnership's impact on operational efficiency is underscored by its ability to cut transaction costs and settlement times. A 2025 IMF study estimates that digital money can reduce cross-border transaction costs by up to 60%, a metric that directly aligns with the SGB-Cactus model[7]. By eliminating intermediaries and leveraging blockchain's inherent transparency, the service minimizes counterparty risk while accelerating fund transfers.
For example, institutions using the platform can now execute cross-border transactions in real time, bypassing the delays of traditional correspondent banking systems. Jireh Chua, SGB's Chief Development Officer, notes that the collaboration expands the bank's open-API infrastructure, allowing clients to “securely and instantly move fiat funds on a global scale”[8]. This is further supported by Cactus Custody's advanced cold storage solutions, which now support over 500 cryptocurrencies across 45 networks, including EthereumETH-- and Solana[9].
Competitive Positioning and Market Dynamics
While Cactus Custody faces competition from established players like CoinbaseCOIN-- Custody (20.0% mindshare) and Hex Trust, its focus on institutional-grade compliance and interoperability positions it as a disruptive force[10]. Unlike rivals, Cactus Custody's trust framework eliminates counterparty risk by segregating client assets and offering DeFi connectors for yield generation[11]. As of September 2025, Cactus Custody has captured 0.7% mindshare in the digital asset custody sector—a modest but growing presence[12].
The partnership's strategic alliances with firms like RockX and Fosun Wealth further enhance its appeal. These collaborations enable institutions to generate yield on staked assets without sacrificing security or liquidity[13]. In contrast, SEBA Custody Services, a former market leader, has seen its relevance wane amid shifting regulatory priorities[14].
A Future-Ready Financial Infrastructure
The SGB-Cactus Custody model is not merely a technological upgrade but a paradigm shift in how institutions approach capital mobility. By integrating real-time payments, blockchain security, and regulatory compliance, the partnership addresses three of the most pressing challenges in institutional finance: speed, trust, and scalability[15].
As digital assets continue to account for a larger share of institutional portfolios, the demand for 24/7 custody solutions will only intensify. The SGB-Cactus model sets a precedent for how traditional banks and fintech innovators can collaborate to meet this demand—proving that the future of finance lies not in choosing between fiat and crypto, but in harmonizing them[16].

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