eBays Free Returns Policy for Motors Items Drives 152nd Trading Volume Rank as Stock Falls 074

On August 20, 2025, eBay (EBAY) closed down 0.74% with a trading volume of $0.63 billion, ranking 152th in market activity. The stock’s performance coincided with the launch of a new free returns policy for vehicle parts and accessories, a move aimed at enhancing buyer confidence in its Motors category. The initiative allows customers to return eligible items for any reason within 30 days at no cost, with streamlined shipping and refund processes.

The policy expansion builds on eBay’s existing "Guaranteed Fit" program, which addresses fitment issues for automotive components. By eliminating return fees and simplifying logistics, the company seeks to attract both casual buyers and professional mechanics. However, the initiative shifts financial burdens to sellers, who are now required to accommodate free returns for new-condition parts priced above $10 in most Motors categories. eBay offers a 50% subsidy on return shipping costs for "changed my mind" returns, but sellers remain fully responsible for shipping expenses in cases of damage or incorrect listings.

Industry observers note that the policy has sparked mixed reactions among sellers, with some adjusting product listings to avoid compliance. While eBay emphasizes improved buyer trust and streamlined shopping experiences, critics argue that increased return rates could pressure profit margins. Sellers may ultimately pass these costs to consumers through higher pricing, potentially undermining the "no-cost" promise for end-users.

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