Diebold Nixdorf Unveils Branch Automation Solutions to Boost Efficiency and Cut Costs

Diebold Nixdorf has launched Branch Automation Solutions to transform branch operations. The solution enables financial institutions to migrate up to 80% of teller transactions to ATMs, reducing costs and improving efficiency. The comprehensive managed services suite showcases four operational domains: Availability and Security, Integrated Cash Management, ATM Management and Branch Automation, and End-to-End Transaction Processing. Diebold Nixdorf will highlight the solution at the Intersect event in Nashville, scheduled for August 25-27, 2025.

Title: Diebold Nixdorf Unveils Branch Automation Solutions to Revolutionize Branch Operations

Diebold Nixdorf, a global leader in transforming the way people bank and shop, has launched a new Branch Automation Solutions portfolio designed to revolutionize branch operations for financial institutions. The comprehensive managed services suite aims to enhance efficiency, reduce costs, and deliver a seamless, omnichannel consumer experience. The solution will be showcased at the Intersect event in Nashville, scheduled for August 25-27, 2025 [1][2].

The Branch Automation Solutions portfolio addresses the need for increased automation in operating branch networks and managing the entire cash ecosystem. By leveraging Diebold Nixdorf's proven software portfolio on a cloud-native and scalable platform, financial institutions can optimize their ATM and branch ecosystems. The solution features four critical operational domains: Availability and Security, Integrated Cash Management, ATM Management and Branch Automation, and End-to-End Transaction Processing [1][2].

The Availability and Security domain sets the industry benchmark for uptime and next-generation security across ATM and teller cash recycling fleets, elevating the user experience and trust in the service offering. Integrated Cash Management focuses on managing cash more effectively through optimized cassette configuration, accurate forecasting, and improved cash-handling services, delivering measurable cost savings. ATM Management and Branch Automation aims to migrate up to 80% of traditional teller transactions to ATMs, simplifying operations, increasing staff productivity, and improving overall performance. End-to-End Transaction Processing delivers an agile and modern cloud-native transaction processing platform that integrates the self-service and branch channel into the wider consumer channel ecosystem, connecting physical and digital banking for a more rewarding experience [1][2].

Diebold Nixdorf's Executive Vice President, Global Banking, Joe Myers, stated, "As the partner of choice for hardware, software, and services, we are committed to delivering solutions that are easy to service throughout the product lifecycle. Diebold Nixdorf is uniquely positioned with the expertise and capabilities to help financial institutions drive greater efficiency and deliver more customer value by leveraging an integrated self-service and cash ecosystem within the branch. Through Branch Automation Solutions, we're helping future-proof their business with an adaptable, efficient model that works at scale. This new approach—an industry first—seamlessly integrates physical and digital customer journeys to deliver the ultimate banking experience" [1][2].

By embracing these innovative solutions, financial institutions can future-proof their operations, enhance customer experiences, and drive profitability in the evolving digital banking landscape.

References:
[1] https://investors.dieboldnixdorf.com/news-and-events/press-releases/news-details/2025/Diebold-Nixdorf-Unveils-New-Branch-Automation-Solutions-Portfolio/default.aspx
[2] https://www.morningstar.com/news/pr-newswire/20250825cl57465/diebold-nixdorf-unveils-new-branch-automation-solutions-portfolio