DHL Partners with SingPost to Expand Parcel Drop-off Points, Enhancing Cross-Border Convenience

DHL Express has partnered with SingPost to expand parcel drop-off points, allowing customers to use Singapore Post post offices as drop-off points for international shipping. This move follows a pilot program at 14 locations, with parcel drop-offs at SingPost outlets doubling during the trial period. DHL Express operates four service centers and over 160 retail drop-off points, and has previously partnered with Deutsche Post & Parcel in Germany to expand its network.

DHL Express has announced a strategic partnership with Singapore Post (SingPost) to expand parcel drop-off points, allowing customers to use SingPost post offices for international shipping. This move follows a successful pilot program at 14 locations, where parcel drop-offs at SingPost outlets doubled during the trial period [1]. The partnership aims to make cross-border shipping more convenient for customers.

DHL Express currently operates four service centers and offers its services at over 160 retail drop-off points and almost 1,500 locker pick-up locations across Singapore. By leveraging SingPost's extensive network of retail outlets, DHL Express can tap into SingPost's infrastructure without having to build its own extensive retail network [1]. This collaboration benefits both companies, as DHL Express can reach more customers, and SingPost can enhance its e-commerce services.

This partnership builds on DHL Express's previous collaboration with Deutsche Post & Parcel in Germany, where they expanded their network of service points for customers to drop off shipments [1]. Additionally, DHL Express recently committed to purchasing 2.5 million gallons of sustainable aviation fuel made in Singapore, further demonstrating its commitment to sustainability in the air cargo sector [1].

FedEx has also expanded its parcel drop-off services at SingPost's POPStop service counters and post offices in Singapore, offering over 410 drop-off locations across the country [1]. This move follows a similar pilot program that saw strong interest from customers.

SingPost has been actively expanding its postal services to meet the growing demand for e-commerce. Earlier this month, SingPost expanded its POPStop network to more than 160 staffed Cheers convenience stores across Singapore, providing customers with quick and hassle-free access to shipping services [1]. The postal agency has also planned to invest $24.8 million in its regional e-commerce logistics hub to expand parcel processing capacity, which could allow other parcel delivery providers to access its network [1].

The expansion of parcel drop-off points by DHL Express and SingPost is a significant development in Singapore's e-commerce landscape, aiming to provide customers with more convenient and efficient shipping options.