D-Wave Unveils Leap Quantum Cloud SLAs with 99.9% Uptime

D-Wave Quantum Inc. has introduced service-level agreements (SLAs) for its Leap Quantum Cloud customers, promising 99.9% uptime and rapid, sub-second solve times for applications in production. This move reflects the company's commitment to reliability and scalability in its cloud service, which supports commercial-grade quantum and hybrid-quantum applications.

D-Wave Quantum Inc., a leading player in quantum computing systems, software, and services, announced the introduction of service-level agreements (SLAs) for its Leap Quantum Cloud customers [1]. The move underscores D-Wave's commitment to delivering reliability, scalability, and high availability for commercial-grade quantum and hybrid-quantum applications.

D-Wave's Leap Quantum Cloud service has proven to be a production-grade solution for businesses since its inception in 2018 [1]. With real-time, secure access to D-Wave's annealing quantum computers and hybrid solvers, the cloud service has consistently demonstrated exceptional performance and uptime. D-Wave's monitoring data reveals that the Leap service has maintained an average availability rate of over 99.9% for its Solver API and a combined set of annealing quantum computers over the past two years [1].

The Leap service has experienced remarkable growth in recent months, with over 60 million jobs submitted in the past 12 months—a 215% increase compared to the previous year [1]. The surge in usage highlights the escalating demand for immediate access to cloud-based quantum computing services.

D-Wave's decision to establish formal SLAs for its Leap Quantum Cloud customers aims to provide assurance of the service's reliability and responsiveness. The company promises a 99.9% uptime rate and sub-second solve times for applications in production [1]. These enhancements signify D-Wave's commitment to supporting businesses as they transition their quantum and hybrid-quantum applications to production environments.

In addition to these improvements, D-Wave recently introduced enhancements to the Leap service and the Ocean SDK that boost processing speeds by 30% [1]. This development enables customers to achieve even faster computations and address complex problems more effectively.

As quantum computing continues to evolve and gain traction in the industry, the need for reliable, production-grade cloud services will become increasingly crucial for businesses. D-Wave's announcement of formal SLAs for its Leap Quantum Cloud service underscores the company's commitment to delivering high-quality solutions that meet the evolving needs of its customers.

[1] "D-Wave Quantum Inc. Introduces Service-Level Agreements for Leap Quantum Cloud Customers," Business Wire, October 3, 2024. https://markets.ft.com/data/announce/full?dockey=600-202410030700BIZWIRE_USPRX____20241003_BW517817-1