BOX CEO Aaron Levie: AI Adoption Hindered by Workflow Redesign, Not Model Capability

Box CEO Aaron Levie discussed the uneven pace of AI adoption across enterprises, citing the biggest barrier as the need for companies to redesign workflows to make AI agents effective. Levie emphasized that organizations must adapt how work gets done and how context is captured, governed, and delivered to realize meaningful ROI. He highlighted the importance of context in AI adoption, citing issues like verification, permissions, and documentation norms, and argued that enterprises must adapt to agents, not the other way around.