AON's Insurance Labor Market Study Predicts Stable and Strong Industry with 86% of Carriers Planning to Increase or Maintain Staff Size.

Aon PLC's Semi-Annual U.S. Insurance Labor Market Study indicates 86% of insurance companies plan to increase or maintain staff over the next 12 months. 53% plan to increase staff, with 81% expecting revenue growth. Recruiting difficulty has decreased in nine of 12 categories compared to the previous year. However, actuarial, executive, and analytics roles remain challenging to fill.

Aon PLC's Semi-Annual U.S. Insurance Labor Market Study, conducted in partnership with The Jacobson Group, reveals a robust employment outlook for the insurance industry. The study, released in Q3 2025, indicates that 86% of insurance companies plan to increase or maintain their staff size over the next 12 months. This is a strong indicator of the industry's stability and growth.

Key findings from the study include:

- Staffing Intentions: 53% of insurance carriers plan to increase staff, while 33% intend to maintain their current staff size. This represents a 2-point decrease from the January 2025 study.
- Revenue Growth Expectations: 81% of companies expect to grow revenue during the next 12 months, a 7-point increase from the previous study.
- Recruiting Difficulty: Recruiting difficulty has decreased in nine out of 12 categories compared to the previous year, but actuarial, executive, and analytics roles remain challenging to fill.
- Hybrid Work Arrangements: 78% of carriers expect most employees to work a hybrid schedule, with 8% requiring employees to be in the office every day.

If carriers follow through on their plans, the industry will see a 1.03% increase in employment during the next 12 months. This growth is driven by anticipated increases in business volume and expansion into new markets, which require additional roles to support growth plans.

The insurance labor market study has been conducted semi-annually since 2009, providing valuable insights into the industry's hiring trends and revenue projections. The next iteration of the study will occur in January 2026.

References:

[1] https://www.morningstar.com/news/business-wire/20250819873270/q3-2025-insurance-labor-market-study-results-reflect-employment-growth
[2] https://www.marketscreener.com/news/q3-2025-insurance-labor-market-study-results-reflect-employment-growth-ce7c51dddf8ff323