Amazon's AWS, Robinhood, Snapchat, and Perplexity Down for Thousands of Users.

Amazon's cloud unit AWS, Robinhood, Snapchat, Perplexity, Amazon.com, PrimeVideo, Alexa, and Venmo were down for thousands of users on Monday, according to Downdetector, as reported by Livemint.

On Monday, October 20, 2025, a significant outage in Amazon's cloud services unit, AWS, caused widespread disruptions across multiple platforms. Affected services included Robinhood, Snapchat, Perplexity, Amazon.com, PrimeVideo, Alexa, and Venmo, according to data from outage tracker Downdetector.

The outage was attributed to an issue within AWS's cloud infrastructure, as confirmed by Perplexity's CEO, Aravind Srinivas, according to The Federal. AWS acknowledged increased error rates and latencies in its US-EAST-1 region, one of its largest data hubs, and said it was working to restore normal operations but did not provide a timeline for resolution.

The outage impacted a vast number of websites and platforms that rely on AWS for their cloud infrastructure, including gaming sites like Fortnite and Roblox, as well as financial platforms like Coinbase and PayPal's Venmo. Other affected services included Canva, Microsoft 365, and government services, as reported by Livemint.

The disruptions caused significant inconvenience to users and highlighted the potential risks associated with relying on a single cloud service provider for critical infrastructure. As AWS continues to work towards full resolution, investors and financial professionals should monitor the situation for any updates that could impact the company's operations and financial performance.