Airtel Cloud Expands to Telecom Businesses, Offers AI-Powered Software

Airtel Cloud, a telco-grade cloud platform, has been launched by Xtelify as an Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) model for telecom businesses. The platform is designed to handle 140 crore transactions per minute and is hosted on sustainable data centres. Airtel Cloud supports advanced data and AI workloads with built-in support for AI/ML operations. Additionally, Xtelify has launched an AI-powered software that acts as a complementary layer built on top of Airtel Cloud.

Airtel's digital arm, Xtelify, has made significant strides in the cloud and AI sectors with the launch of Airtel Cloud and an AI-powered software suite. The cloud platform, designed to handle 140 crore transactions per minute, offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) models, making it a robust solution for telecom businesses. Hosted on sustainable data centres with GenAI-based provisioning, Airtel Cloud ensures secure migration, scalable operations, and lower costs, with no vendor lock-in [1].

Airtel Cloud is not just a cloud platform; it is a sovereign, telco-grade solution that guarantees data control remains within India's borders. This is a significant advantage in a world where data privacy and security are paramount concerns. The platform is managed by over 300 certified cloud experts, ensuring high reliability and performance [2].

Complementing Airtel Cloud is an AI-powered software suite designed to enhance the operations of global telcos. The suite includes Xtelify Data Engine, Work, Serve, and IQ, offering real-time customer engagement, automated field task management, and AI-led insights at scale. These features help telcos simplify operations, improve customer experience, and boost revenue [3].

Xtelify has already secured strategic partnerships with Singtel, Globe Telecom, and Airtel Africa. With Singtel, the focus is on enhancing field team productivity through AI-powered capabilities like fleet optimization and real-time tracking. Globe Telecom will adopt Xtelify Serve to streamline business processes and deliver data-driven customer service. Airtel Africa will roll out the Data Engine, Work, and IQ platforms across 14 countries, empowering its field team with real-time insights and fraud protection tools [1].

The launch of Airtel Cloud and the AI software suite represents a significant investment for Airtel, with the cloud business expected to form a substantial portion of total revenue in the mid-to-long term. The company is also in active conversations with 50-60 businesses interested in using these solutions, indicating a strong market interest [3].

References:

[1] https://www.airtel.in/press-release/08-2025/airtels-digital-arm-xtelify-launches-pioneering-digital-capabilities-to-accelerate-digital-transformations-for-businesses/
[2] https://economictimes.indiatimes.com/industry/telecom/airtels-xtelify-launches-airtel-cloud-to-support-digital-business-operations-singtel-globe-telecom/articleshow/123092003.cms
[3] https://www.cnbctv18.com/technology/telecom/airtel-xtelify-launches-sovereign-cloud-ai-software-suite-inks-deals-with-singtel-globe-19648289.htm