AirHelp Ranks Best U.S. Airlines for On-Time Flights and Customer Satisfaction

AirHelp's annual ranking of the best US airlines ranks American Airlines as the top performer for on-time flights, customer satisfaction, and claim processing. The airline scored 7.64 out of 10, with a high score for claim processing and customer opinion. American Airlines outperformed Delta Air Lines and United Airlines due to its efficiency and speed in processing claims. The ranking was based on data from October 1, 2024 to September 30, 2025, and considered factors such as on-time performance, claim processing, and customer experience.